General Information

When do I need to purchase my season tickets by?

The deadline to renew 2017-18 season tickets is May 5th.

How do I change my address?

Please notify us in writing at: Broadway In Fresno / 848 M. Street 2nd Floor / Fresno, CA 93721 or email: customerservice@broadwayinfresno.com

May I upgrade my seats?

Yes. When you renew your tickets for the 2017-18 season please check the “Upgrade/Change My Seats” box on the order form and fill out the back of the form. All requests are filled in the order they are received. We will begin the upgrade process after the renewal deadline. You can also email your request to: customerservice@broadwayinfresno.com 

I purchased my season tickets but forgot to add Patron Club. Can I still sign up?

Yes. CLICK HERE to download the Patron Club order form and submit via mail, e-mail or fax. You can also call our box office to place your order at (888) 255-9363.

When may I purchase extra tickets to the season shows?

You will receive a notice via email this summer with an offer to purchase tickets before they go on sale to the public. Please note: extra seats may not be available next to your season seats. 

I am unable to attend this year, but would like to retain my seats for the following year. What can I do?

Unfortunately, we are unable to hold seats without payment in full. Accounts not paid in full by the renewal deadline will be released without notice. Past season ticket holders will be considered new accounts and seated with the best available seating at that time. 

I’ve been sharing my season account with friends and we would like to separate the seats into individual accounts to receive our own mailings. Is this possible?

Yes. The current account holder must make this request in writing to our office before the renewal deadline. Please include each person’s full name, phone number, email, mailing address and payment info. 

If I change packages will I keep the same seats I currently have?

If you change packages, a season ticket holder in that package will most likely already have those seats. Changes are done in the order they are received. We will place you in the best available seats. 

How do I know that you received my order?

Orders received online will be notified by email that your order has been processed.

Why do you need my E-mail?

We will keep you informed of important pre-show information, as well as special pre-sale, discount ticket offers and events. Email allows us to communicate in a timely and cost-effective way, providing you with the most affordable ticket pricing. We never sell or distribute your email address. 

When will my card be charged?

Your credit card will be charged as soon as your renewal information is received. If you have requested an upgrade, your current seats will be charged to your account and you will be notified if an additional charge is necessary for your upgrade. 

How do I order group tickets?

Contact our Group Sales Representative at 877-771-5277 or by e-mail: groups@magicspace.net

What are the benefits of being a season ticket holder?

Keep your same seats season after season or be first in line for a season upgrade, receive discounts on Broadway In Fresno performances, priority offers for special engagements, ticket exchange privileges, ticket swap, avoid possible price increases, and the opportunity to join us for Patron Club.